FREQUENTLY ASKED TREE SURGEON QUESTIONS
Welcome to the TrueCare Trees and Gardens FAQ page. Here, we address the most common inquiries about our expert tree surgery and gardening services. We aim to provide clear, helpful answers to ensure you feel confident and informed when choosing us for your outdoor space needs. Your peace of mind is our priority.
1. What services do you offer?
We provide a wide range of tree and garden services including tree pruning, tree removal, stump grinding, hedge trimming, garden maintenance, and garden clearance.
2. Are you fully insured?
Yes, we are fully insured for both public liability and employee protection, giving you peace of mind when we work on your property.
3. Do you provide free quotes?
Absolutely! We offer free, no-obligation quotes for all our services.
4. How do I book a service?
You can book our services via our website, by phone, or by sending us an email. We’ll schedule a convenient time to assess your needs.
5. Are your services available for both residential and commercial properties?
Yes, we cater to both private homeowners and businesses, including local councils and commercial properties.
6. Do you offer emergency tree services?
Yes, we provide emergency tree removal and pruning services in case of storm damage or dangerous trees.
7. How quickly can you respond to a service request?
Response times vary depending on demand, but we aim to provide same-day or next-day assessments for urgent cases.
8. Can you remove large or dangerous trees?
Yes, our team is fully trained and equipped to safely remove large or hazardous trees.
9. What is stump grinding, and do I need it?
Stump grinding is the process of removing tree stumps to prevent regrowth and improve garden safety and aesthetics. It’s recommended for most tree removals.
10. Do you recycle or dispose of green waste?
Yes, we responsibly dispose of all tree and garden waste and recycle materials where possible.
11. How much does tree removal cost?
Costs depend on the size, location, and complexity of the tree which is why we provide free no obligation quotes.
12. Do you offer seasonal garden maintenance?
Yes, we offer tailored seasonal garden maintenance, including pruning, lawn care, and hedge trimming.
13. Are your team members qualified?
Yes, all our staff are professionally trained, certified, and experienced in tree and garden care.
14. Can you help with tree health assessments?
Yes, we provide expert assessments to detect diseases, pests, or structural problems in trees.
15. Can you trim hedges and shrubs?
Absolutely! We provide regular hedge trimming and shaping services for all sizes of hedges and shrubs.
16. What areas do you cover?
We operate across the whole of Lancashire. Contact us to confirm your location.
17. How do I know if a tree needs pruning or removal?
Signs include dead branches, leaning trees, visible disease, or branches interfering with structures. We offer free assessments to determine the best course of action.
18. Why should I choose True Care Trees and Gardens?
We combine professional expertise, safety, reliability, and environmentally responsible practices to ensure your trees and garden are cared for with the highest standards.